What the guarantee covers
Every order placed on this site is covered 100%, box opened or sealed, within 30 days of receiving the parcel.
You receive your cure. You try it. If it doesn't suit you, you get a refund. No questions, no lengthy form.
Every order placed on this site is covered 100%, box opened or sealed, within 30 days of receiving the parcel.
Email contact@gol-labs.com with your order number (it's in the confirmation email). A team member will reply within 48 business hours with the return address and return form.
Once the return parcel arrives, refund within 5 business days on the original payment method. You'll get a confirmation email once it's done.
Return costs are on you, except if the issue is on our side (damaged parcel, wrong product) in which case we cover them in full.